Frequently Asked Questions

Web hosting stores your website’s files and makes them available online. Your domain is the address visitors use; hosting is the service that delivers the website at that address.

Starter is designed for one smaller website. Business provides more room for a growing business site, while Pro is intended for larger or more active websites. Managed WordPress is best when you want Niiji Hosting to coordinate ongoing WordPress care in addition to hosting.

Website Hosting gives you cPanel access and the resources to manage your own site. Managed WordPress adds coordinated WordPress maintenance, security and backup review, and recurring performance reporting. The exact service level depends on the managed plan selected.

Yes. You can keep a domain with its current registrar and point it to your Niiji Hosting service. New registrations and transfers depend on extension availability and transfer eligibility; contact support if you need help choosing the correct domain option.

Migration assistance can be reviewed before you order. Scope depends on the current platform, site size, access available, and whether email or special server settings also need to move. Contact Niiji Hosting for a migration assessment so expectations and any fees are clear before work begins.

Yes. Niiji Hosting plans support SSL so your website can use HTTPS. Certificate availability and installation requirements are confirmed for the selected service and domain during setup.

Website Hosting plans support up to nine standard mailboxes with 1 GB per mailbox. For a larger professional mailbox, Premium Email is available in 10 GB, 25 GB, and 50 GB options.

Each Premium Email product covers one professional mailbox with the storage shown for that plan. Additional team members require additional mailbox services. Webmail and standard desktop or mobile email applications are supported.

Available billing cycles are shown before checkout. Annual shared-hosting pricing is prepaid for 12 months, while other services may offer monthly and annual choices. The cart displays the amount due before you submit the order.

Use the Niiji Hosting Client Portal to create or access your account, view orders and invoices, manage active services, and open support requests. Your client login is separate from your website’s WordPress or cPanel login.

Orders may be reviewed before activation to confirm the selected plan, domain details, and account information. You will receive confirmation when the service is ready; provisioning is not considered complete until that notice is sent.

Use the Client Portal for account-specific help so the request is tied to your service. You may also use the website contact page for general questions before ordering. Never send passwords or API keys in ordinary email or chat.